Shipping policy
Thank you for shopping with 1of1 Deluxe. Please review our shipping policies below before placing your order.
Processing Times
Regular Orders
All regular orders are processed within 1–3 business days.
Wholesale Orders
All wholesale orders are processed within 1–14 business days due to larger order volumes and fulfillment requirements.
Please note that processing times do not include shipping transit times.
Shipping Schedule
All orders are shipped every Friday via USPS. Once your order has been processed and shipped, you will receive tracking information via email.
Shipping Transit Times
Domestic Shipping (United States)
Estimated delivery time is 3–7 business days after USPS receives your package.
International Shipping
Estimated delivery time is 1–3 weeks after USPS receives your package. Delivery times may vary depending on customs processing and local postal services.
Incorrect Address Policy
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is entered, please contact us immediately.
If an order has already been shipped to the address provided, 1of1 Deluxe is not responsible for packages delivered to an incorrect address supplied by the customer. Any additional shipping costs incurred for returned packages or reshipments will be the customer's responsibility.
Damaged Orders
If your package arrives damaged or your items are broken upon delivery, please contact us within 24 hours of receiving your package. Include your order number and clear photos of the damaged packaging and products so we can review your claim.
Claims submitted after 24 hours of delivery may not be eligible for replacement or compensation.
Lost or Stolen Packages
Once a package has been shipped and marked as delivered by the carrier, 1of1 Deluxe is not responsible for lost, stolen, or missing packages. If you believe your package has been lost or stolen, please contact USPS directly to file a claim or locate your shipment.
Shipping Delays Disclaimer
While we strive to ensure timely delivery of all orders, 1of1 Deluxe is not responsible for shipping delays caused by USPS, weather conditions, customs processing, carrier issues, holidays, natural disasters, or other circumstances beyond our control.
Delivery dates are estimates and are not guaranteed.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team and include your order number for faster assistance.